:root{--ink:#1c2926;--muted:#65706b;--paper:#f7f9f4;--green:#b7ed8f;--line:#dde4dc;--white:#fff;font-family:Inter,"Segoe UI",Arial,sans-serif;color:var(--ink);background:var(--paper);font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{cursor:pointer}a{color:inherit}svg{fill:none;stroke:currentColor;stroke-width:1.65;stroke-linecap:round;stroke-linejoin:round}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,[tabindex]:focus-visible{outline:3px solid #4e8355;outline-offset:4px}button{border:0}button:disabled{cursor:default}.sr-only{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}[hidden]{display:none!important}.skip-link{position:fixed;top:-80px;left:20px;background:var(--green);padding:14px;z-index:20;border-radius:8px}.skip-link:focus{top:12px}.demo-shell{display:flex;min-height:100vh}.sidebar{width:235px;position:fixed;inset:0 auto 0 0;display:flex;flex-direction:column;background:var(--ink);color:#f3f6f0;padding:31px 23px 20px}.brand{text-decoration:none;display:flex;gap:10px;align-items:center;font-size:24px;font-weight:750;letter-spacing:-1.05px}.brand-mark{display:grid;place-items:center;flex:none;width:34px;height:34px;border-radius:10px;background:var(--green);color:var(--ink);font-size:24px;font-weight:800;line-height:1;letter-spacing:-2px;padding-right:2px}.brand-dot{color:var(--green);margin-left:-9px}.workspace-label{font-size:9px;letter-spacing:1.9px;color:#a9b6ad;margin-top:46px;margin-bottom:16px;font-weight:650}.workspace-profile{display:flex;gap:10px;align-items:center;margin-bottom:27px}.profile-icon{width:34px;height:36px;background:#34443d;border:1px solid #526057;border-radius:9px;display:grid;place-items:center;font-size:14px}.workspace-profile strong{font-size:12px;display:block;line-height:1.7}.workspace-profile small{font-size:10px;color:#a7b4ab}.profile-chevron{margin-left:auto;color:#abb9b0}.side-nav{display:grid;gap:6px}.side-nav a{display:flex;align-items:center;gap:10px;color:#bec9c1;text-decoration:none;font-size:12px;padding:13px 10px;border-radius:8px;white-space:nowrap}.side-nav svg{width:17px;height:17px}.side-nav a:hover{background:#2c3c34}.side-nav a[aria-current]{background:#34473a;color:var(--green)}.nav-count{margin-left:auto;background:#4b6246;color:#dbf6c9;font-size:10px;padding:2px 6px;border-radius:5px}.sidebar-note{margin-top:47px;padding:21px 14px;border:1px solid #46554b;border-radius:12px;background:#263830}.small-spark{display:block;color:var(--green);font-size:30px;margin-bottom:18px;line-height:1}.sidebar-note strong{font-size:12px;line-height:1.5}.sidebar-note p{font-size:11px;line-height:1.8;color:#b3c1b7;margin:8px 0 0}.sidebar-bottom{margin-top:auto;padding-top:40px}.about-button{background:none;color:#b6c4ba;display:flex;gap:9px;padding:10px 0;font-size:11px}.about-button:hover{color:#fff}.demo-user{display:flex;gap:10px;align-items:center;border-top:1px solid #3a4a40;margin-top:17px;padding-top:20px;font-size:12px}.avatar{display:grid;place-items:center;width:33px;height:33px;flex:none;background:#d5e5cd;color:#38523b;border-radius:50%;font-size:12px;font-weight:650}.user-role{display:block;font-size:10px;color:#a4b2a8;margin-top:5px}.workspace{margin-left:235px;min-width:0;flex:1}.workspace-topbar{height:74px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 42px;background:#fff}.breadcrumb{font-size:12px;color:var(--muted)}.breadcrumb span{padding:0 14px;color:#a7b0a6}.breadcrumb strong{font-weight:500;color:var(--ink)}.back-link{font-size:11px;text-decoration:none;color:var(--muted)}.back-link span{padding-left:9px}.back-link:hover{color:var(--ink)}.workspace-content{max-width:1500px;margin:0 auto;padding:30px 42px 24px}.preview-note{display:flex;align-items:center;gap:8px;font-size:10px;color:var(--muted);margin-bottom:35px}.preview-note strong{color:#4a6745;font-weight:600}.preview-note>span:last-child{padding-left:8px;border-left:1px solid #cdd7c9}.live-dot{display:inline-block;width:6px;height:6px;background:#619953;border-radius:50%;flex:none}.page-heading{display:flex;justify-content:space-between;gap:24px;align-items:center;margin-bottom:30px}.eyebrow{font-size:9px;letter-spacing:1.75px;line-height:1.5;font-weight:650;margin:0 0 11px;color:#73816f}h1{font-size:clamp(25px,2.7vw,38px);letter-spacing:-1.35px;line-height:1.16;font-weight:600;margin:0 0 13px}.page-heading>div>p:last-child{font-size:12px;color:var(--muted);line-height:1.7;margin:0}.button{display:inline-flex;justify-content:center;align-items:center;gap:13px;padding:13px 19px;font-size:12px;font-weight:600;border-radius:7px;min-height:43px;text-decoration:none;white-space:nowrap;transition:background .15s,transform .15s}.button:hover{transform:translateY(-1px)}.primary{background:var(--ink);color:#f4f7ef}.primary:hover{background:#354c3f}.page-heading .primary{background:var(--green);color:#253923}.page-heading .primary:hover{background:#a6de7b}.secondary{background:#f3f6ef;color:var(--ink);border:1px solid var(--line)}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:28px}.stat{padding:22px 21px;background:#fff;border:1px solid var(--line);border-radius:10px;display:flex;align-items:center;justify-content:space-between;gap:8px}.stat div>span{font-size:10px;color:var(--muted);display:block;margin-bottom:14px}.stat strong{font-size:28px;letter-spacing:-1px;font-weight:550;line-height:1}.stat-symbol{display:grid;place-items:center;background:#f1f3ed;width:34px;height:34px;border-radius:9px;font-size:21px;color:#687365}.stat-symbol.mint{color:#51826b;background:#e6f1e9}.stat-symbol.amber{color:#947328;background:#f5efdb}.stat-symbol.lime{color:#52753d;background:#e8f2d8}.inbox-layout{display:grid;grid-template-columns:minmax(0,1.48fr) minmax(285px,1fr);gap:20px;align-items:start}.inbox,.ticket-detail{background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden}.inbox-title{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:24px 22px 20px}.inbox-title>div{display:flex;align-items:center;gap:12px}.inbox-title h2{font-size:16px;font-weight:600;letter-spacing:-.4px;margin:0}.muted{color:var(--muted);font-size:10px}.text-button{background:none;color:var(--muted);padding:7px 0;font-size:11px;text-underline-offset:4px}.text-button:hover{text-decoration:underline;color:var(--ink)}.filters{display:flex;gap:10px;padding:0 22px 18px}.search-field{display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:6px;padding:0 10px;min-width:0;flex:1}.search-field svg{height:15px;width:15px;color:#8a9686;flex:none}.search-field input{width:100%;min-width:60px;padding:11px 0;border:0;font-size:10px;outline-offset:1px;background:transparent}.organization-field{max-width:45%}.organization-field select{width:100%;padding:10px 22px 10px 9px;border:1px solid var(--line);border-radius:6px;background:#fff;color:#55634f;font-size:10px;min-height:35px}.status-filters{display:flex;gap:19px;padding:0 22px;border-bottom:1px solid var(--line);overflow-x:auto;scrollbar-width:thin}.filter-button{background:transparent;color:var(--muted);font-size:10px;white-space:nowrap;padding:10px 0 15px;position:relative;min-height:42px}.filter-button.active{color:var(--ink);font-weight:600}.filter-button.active:after{content:"";height:2px;background:#496940;position:absolute;bottom:-1px;left:0;right:0}.list-labels{display:flex;justify-content:space-between;background:#fbfcf9;font-size:8px;letter-spacing:1.2px;padding:14px 25px;color:#84907e;border-bottom:1px solid #edf0e9}.list-labels>span:last-child{padding-right:14px}.ticket-row{display:flex;width:100%;text-align:left;justify-content:space-between;align-items:center;gap:12px;background:#fff;padding:19px 22px;border-bottom:1px solid #edf0e9;border-left:3px solid transparent;min-height:86px}.ticket-row:hover{background:#f8faf4}.ticket-row.selected{background:#f0f6e9;border-left-color:#89ac6e}.ticket-row:last-child{border-bottom:0}.ticket-row-copy{min-width:0}.ticket-subject{display:block;font-size:11px;font-weight:600;color:#334333;line-height:1.6;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-summary{display:flex;align-items:center;gap:6px;color:#83907c;font-size:9px;margin-top:7px}.ticket-summary .ticket-org{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.priority-indicator{display:inline-block;width:5px;height:5px;border-radius:50%;background:#9aab8d;flex:none}.priority-indicator.high{background:#bd835c}.priority-indicator.low{background:#a4b8a9}.status-badge{display:inline-flex;align-items:center;gap:5px;font-size:9px;border-radius:5px;padding:5px 7px;background:#e5efdd;color:#51703f;white-space:nowrap;font-weight:500;flex:none}.status-badge:before{content:"";height:4px;width:4px;background:currentColor;border-radius:50%}.status-badge.progress{background:#faf0d5;color:#8d7234}.status-badge.resolved{background:#e6eee9;color:#597466}.inbox-footer{display:flex;justify-content:space-between;gap:10px;padding:17px 22px;background:#fbfcf9;border-top:1px solid var(--line);font-size:8px;color:#8a9585}.inbox-footer>span:first-child{display:flex;align-items:center;gap:6px}.inbox-footer .live-dot{width:4px;height:4px}.ticket-detail{padding:23px 23px 18px;scroll-margin-top:20px}.detail-top{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:20px}.detail-top .eyebrow{margin:0;font-size:9px;color:#8b9686;letter-spacing:1px}.ticket-detail h2{font-size:21px;line-height:1.3;font-weight:600;letter-spacing:-.55px;margin:0 0 10px;overflow-wrap:anywhere}.detail-subtitle{font-size:10px;color:var(--muted);margin:0 0 23px}.detail-meta{border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:15px 0;margin:0 0 24px;display:grid;gap:15px}.detail-meta div{display:grid;grid-template-columns:90px minmax(0,1fr);gap:12px;font-size:10px;align-items:start}.detail-meta dt{color:#87927f}.detail-meta dd{margin:0;color:#4a5b44;text-align:right;overflow-wrap:anywhere}.conversation-label{font-size:8px;letter-spacing:1.3px;color:#87927f;margin-bottom:18px}.request-message{background:#f8faf5;border:1px solid #e9eee3;border-radius:7px;padding:16px}.message-author{display:flex;gap:9px;align-items:center}.message-author .avatar{width:28px;height:28px;font-size:10px;background:#e3ecd8}.message-author strong{display:block;font-size:10px;font-weight:600;overflow-wrap:anywhere}.message-author span:not(.avatar){display:block;color:#95a08f;font-size:8px;margin-top:5px}.request-message p{font-size:11px;line-height:1.85;color:#68765e;margin:14px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}.detail-actions{display:flex;flex-direction:column;gap:9px;padding-top:24px}.detail-actions .primary{font-size:11px;width:100%;padding:11px;min-height:40px}.detail-actions .text-button{font-size:10px}.detail-footnote{text-align:center;font-size:9px;line-height:1.8;color:#8b9586;margin:13px 0 0}.resolution-note{font-size:10px;color:#567544;background:#eff6e8;padding:12px;border-radius:6px;margin-top:15px;line-height:1.7}.resolution-note span{margin-right:5px}.workspace-footer{display:flex;justify-content:space-between;gap:20px;font-size:9px;color:#84907e;padding-top:26px;line-height:1.7}.workspace-footer a{text-decoration:none;color:#58734d}.workspace-footer a:hover{text-decoration:underline}.workspace-footer a>span{margin-left:8px}.empty-state{text-align:center;padding:50px 22px;color:var(--muted)}.empty-state>span{font-size:30px;color:#859b74}.empty-state h3{font-weight:550;font-size:16px;color:var(--ink)}.empty-state p{font-size:11px;line-height:1.8}.empty-state .button{font-size:10px;margin-top:10px}.storage-notice{border:1px solid #e1d7b4;background:#fcf9e9;color:#7d6936;padding:12px 15px;border-radius:7px;font-size:11px;line-height:1.6;margin-bottom:18px}dialog{width:520px;max-width:calc(100vw - 32px);border:1px solid var(--line);border-radius:16px;padding:30px;color:var(--ink);box-shadow:0 24px 100px #16271c30;max-height:calc(100dvh - 40px);overflow:auto}dialog::backdrop{background:#15241ec0;backdrop-filter:blur(3px)}.dialog-heading{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.dialog-heading h2{font-size:25px;letter-spacing:-.8px;font-weight:600;margin:0;line-height:1.3}.dialog-heading .eyebrow{margin-bottom:8px}.icon-button{background:#f2f5ee;color:#607056;border-radius:50%;width:34px;height:34px;line-height:1;font-size:23px;flex:none}.icon-button:hover{background:#e1ead9}.dialog-intro{font-size:12px;line-height:1.8;color:var(--muted);margin:17px 0 24px}form{display:grid;gap:18px}form label{display:flex;flex-direction:column;font-size:11px;font-weight:600;gap:8px}form input,form select,form textarea{width:100%;border:1px solid #d9e2d2;border-radius:7px;padding:11px 12px;color:var(--ink);background:#fcfdfb;font-size:12px;font-weight:400;min-height:42px}form textarea{resize:vertical;min-height:110px;max-height:250px}.form-row{display:grid;grid-template-columns:1.3fr 1fr;gap:15px}.form-note{font-size:10px;line-height:1.7;color:#829077;margin:0}.dialog-actions{display:flex;gap:12px;justify-content:flex-end;margin-top:8px}.about-list{padding-left:19px;color:#5f7155;font-size:12px;line-height:2.2}.noscript-notice{position:fixed;bottom:0;left:0;right:0;padding:18px;background:#fff3cb;border:1px solid #a29156;z-index:30;text-align:center;font-size:14px}
@media(min-width:1600px){.workspace-content{padding-top:44px}.preview-note{margin-bottom:43px}.stats{margin-bottom:34px}.inbox-layout{grid-template-columns:minmax(0,1.7fr) minmax(320px,1fr)}.ticket-row{padding-top:23px;padding-bottom:23px}.ticket-subject{font-size:12px}.ticket-summary{font-size:10px}}
@media(max-width:1200px){.sidebar{width:205px;padding-left:18px;padding-right:18px}.workspace{margin-left:205px}.workspace-content{padding:28px 25px 22px}.workspace-topbar{padding:0 25px}.inbox-layout{gap:15px;grid-template-columns:minmax(0,1.3fr) minmax(260px,1fr)}.stats{gap:10px}.stat{padding:20px 16px}.filters{flex-direction:column;gap:8px}.organization-field{max-width:100%}.organization-field select{width:100%}.ticket-detail{padding:22px 18px}.ticket-row{padding-left:15px;padding-right:15px}.ticket-subject{font-size:10px}.status-filters{gap:16px}.inbox-title{padding-left:18px;padding-right:18px}}
@media(max-width:1000px){.sidebar{width:180px;padding-left:16px;padding-right:16px}.workspace{margin-left:180px}.brand{font-size:22px}.brand-mark{width:31px;height:31px}.workspace-profile{gap:7px}.workspace-profile strong{font-size:10px}.workspace-profile small{font-size:9px}.profile-chevron{display:none}.side-nav a{font-size:10px;padding-left:8px;padding-right:8px;gap:7px}.sidebar-note{padding:18px 12px}.sidebar-note strong{font-size:11px}.sidebar-note p{font-size:10px}.workspace-content{padding:25px 21px}.workspace-topbar{padding:0 21px}.preview-note{font-size:9px;flex-wrap:wrap;row-gap:6px}.preview-note>span:last-child{font-size:8px}.page-heading{align-items:flex-start}.page-heading>div>p:last-child{max-width:300px;font-size:11px}.page-heading .button{padding:11px 13px;font-size:10px;gap:7px}.stat{padding:17px 13px}.stat div>span{font-size:9px}.stat strong{font-size:24px}.stat-symbol{width:27px;height:27px;font-size:17px}.inbox-layout{grid-template-columns:1fr}.filters{flex-direction:row}.organization-field{max-width:45%}.ticket-subject{font-size:12px}.ticket-summary{font-size:10px}.ticket-row{padding:18px 21px}.ticket-detail{padding:24px}.detail-meta{grid-template-columns:repeat(3,1fr);gap:20px}.detail-meta div{display:block}.detail-meta dd{text-align:left;margin-top:8px}.detail-actions{flex-direction:row;align-items:center;gap:24px}.detail-actions .primary{width:auto;padding-left:20px;padding-right:20px}.detail-footnote{text-align:left}.workspace-footer{flex-wrap:wrap;gap:10px}}
@media(max-width:700px){.sidebar{position:static;width:auto;height:auto;display:flex;flex-direction:row;align-items:center;justify-content:space-between;padding:17px 20px;gap:20px}.demo-shell{display:block}.workspace{margin-left:0}.sidebar .brand{font-size:23px}.workspace-label,.workspace-profile,.sidebar-note,.sidebar-bottom{display:none}.side-nav{display:flex}.side-nav a{padding:10px;font-size:11px}.side-nav a:first-child{display:none}.side-nav svg{width:15px;height:15px}.workspace-topbar{height:56px;padding:0 21px}.breadcrumb{font-size:11px}.back-link{font-size:10px}.workspace-content{padding:22px 20px 28px}.preview-note{margin-bottom:29px}.preview-note>span:last-child{border:0;padding:0;margin-left:14px;flex-basis:100%;font-size:9px}.page-heading{margin-bottom:25px;gap:14px;flex-direction:column}.page-heading .eyebrow{font-size:8px}h1{font-size:31px;letter-spacing:-1.1px}.page-heading>div>p:last-child{max-width:330px}.page-heading .button{font-size:11px;padding:11px 17px;min-height:40px}.stats{grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:23px}.stat{padding:17px 18px}.stat div>span{font-size:10px;margin-bottom:12px}.stat-symbol{height:31px;width:31px}.inbox-title{padding:22px 18px 19px}.inbox-title h2{font-size:15px}.inbox-title>div{gap:10px}.filters{padding:0 17px 13px;flex-direction:column}.organization-field{max-width:none}.search-field input,.organization-field select{font-size:11px;min-height:39px}.status-filters{padding:0 18px;gap:22px}.filter-button{font-size:10px}.ticket-row{padding:17px 16px;gap:8px}.ticket-subject{font-size:11px}.ticket-summary{font-size:9px}.status-badge{font-size:8px;padding:5px 6px}.inbox-footer{padding:15px 18px;font-size:8px;flex-wrap:wrap}.ticket-detail{padding:23px 21px}.ticket-detail h2{font-size:22px}.detail-meta{gap:16px}.detail-meta div{font-size:9px}.detail-actions{flex-direction:column;gap:10px;align-items:stretch}.detail-actions .primary{width:100%}.detail-footnote{text-align:center}.workspace-footer{font-size:9px;padding-top:22px}.preview-note strong{font-size:10px}dialog{padding:25px 22px;border-radius:13px}.dialog-heading h2{font-size:23px}.dialog-actions{gap:9px}.dialog-actions .button{font-size:11px;padding:11px 15px}.form-row{gap:12px;grid-template-columns:1fr 1fr}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;transition:none!important}}
.status-filters{overflow-y:hidden}